Leidos-posted 8 months ago
$126,100 - $227,950/Yr
Full-time • Senior
Alexandria, VA
Professional, Scientific, and Technical Services

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a dedication to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like an environment where you can thrive, keep reading! Leidos is seeking an M365 Engineer to maintain a large enterprise IT contract for the DOD. This role requires an individual with subject matter expertise developing, implementing, and providing solutions based on Microsoft M365 cloud service. Duties include development of implementation and upgrade guides for new capabilities/features, documentation updates and generation to support Risk Management Framework (RMF) Authority to Operate (ATO) and extension requests. Perform requirements analysis, functional analysis, and requirements allocation with engineering and operations staff to meet customer's intended timelines. Conduct technical assessment, integration support, system testing for functionality and security compliance, and quality assurance of production implementation. Solutions include M365 Exchange Online, OneDrive, SharePoint Online, Teams, Microsoft Defender, and other M365 solutions. The individual will provide systems and software engineering support in a large, multi-enclave enterprise environment supporting hybrid-cloud solutions of various classifications. This person will work in a team environment to ensure mission needs are met and ensure functionality of capabilities to customers.

  • Develop implementation and upgrade guides for new capabilities/features.
  • Update documentation to support Risk Management Framework (RMF) Authority to Operate (ATO) and extension requests.
  • Perform requirements analysis, functional analysis, and requirements allocation with engineering and operations staff.
  • Conduct technical assessment, integration support, system testing for functionality and security compliance.
  • Provide Tier 3 Engineering support for implementation, troubleshooting, maintenance, and monitoring for hybrid-cloud M365 collaboration tools.
  • Troubleshoot authentication issues for remote customers using Azure Virtual Desktop, Webmail, or a combination through AADC and ADFS interfaces.
  • Manage M365 roles and recommend new roles to differentiate permissions/duties.
  • Create, test, and implement PowerShell scripts to automate and standardize routine tasks and monitoring.
  • Support customer requirements in a 24/7/365 mission environment and provide on-call support during outages.
  • Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
  • Experience with interacting with service lanes to handle service inquiries and problems.
  • Extensive experience working as a Tier 2 System Administrator and Tier 3 System Engineer.
  • Extensive experience with Microsoft 365 (M365) and Office 365 (O365) service offerings, configurations, and troubleshooting.
  • Extensive knowledge of collaboration tools, such as SharePoint Online and Microsoft Teams.
  • Extensive experience with Scripting/Automation through PowerShell or other scripting languages.
  • Experience resolving highly complex problems using application of technical knowledge.
  • Experience developing and implementing solutions for implementing new capabilities.
  • Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
  • Strong oral and written communications skills with experience briefing senior government and military officials.
  • Strong leadership and mentoring skills to guide and improve team skill composition.
  • Microsoft M365 Certified.
  • Experience with hybrid-cloud infrastructure and managing on-prem equivalent technologies.
  • Competitive compensation.
  • Health and Wellness programs.
  • Income Protection.
  • Paid Leave.
  • Retirement.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service