M365 - IT Application Engineer, Amazon Leo Production Operations

Amazon•Austin, TX

About The Position

Amazon Leo is low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed. M365 Engineering team configures, deploys and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Amazon Leo Manufacturing and Amazon Leo for Government. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. Primary focus will be on maintaining reliable and secure M365 collaborations services, troubleshooting issues, and providing engineering support to our team. A day in the life As a member of M365 you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support. This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills and has project management experience. You should expect to work in a fast paced, highly collaborative environment. About the team This team collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.

Requirements

3+ years of hands-on systems engineering experience
Experience with M365 services like Teams, SharePoint, OneDrive, Exchange
Knowledge of systems engineering fundamentals (networking, storage, operating systems)
Experience with PowerShell (preferred) or Python for automation
Experience configuring M365 services with Desired State Configuration (DSC)
Experience with CI/CD AWS pipelines
Experience working in an Agile environment using the Scrum methodology
Administrative experience in networking, storage systems, operating systems

Responsibilities

Design and implement Productivity application in Kuiper environments using Infrastructure as Code.
Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
Enforce compliance with principals including: least privilege access, password management, Audit logging for all productivity applications.
Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.
Partner with Amazon security organizations to ensure compliance with existing security policies.
Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.
Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
Develop monitoring and reporting on the health, effectiveness and efficiency of productivity services.
Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users