M365 Cloud Services Administrator: Teams and SharePoint I (Remote)
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About The Position
Responsible for assisting senior team members with planning, implementation, technical standards, support and oversight of Trinity Health's Enterprise Collaboration and Conferencing Solutions. The Systems Administrator I is also responsible for assisting senior team members with system performance and capacity planning. This role includes working with customers on analysis and decision making as it pertains to the full range of collaboration services including website and file management, audio, video and web conferencing, chat, and activities associated with the identification, prioritization and resolution of user requests and issues. The Systems Administrator I provides technical assistance and problem resolution for Trinity Health's collaboration services by ensuring all phases of the platform are properly monitored and logged, and that issues are resolved and documented. Provides consultation to and works with the appropriate support teams throughout the enterprise and performs operational activities. Serves as a resource and liaison with vendors and clients, and monitors the implementation, maintenance and support of solutions across the enterprise. Supports policies, procedures and standards for collaboration services.
