LVN Community Liaison (Hospice)

ANX Home Healthcare & Hospice Care•San Jose, CA

5d•$94,000 - $114,000

About The Position

The Hospice LVN Community Liaison serves as a clinical resource and liaison between healthcare providers, patients, and families to ensure a smooth transition of care to a hospice or home health environment. This role is key in supporting company growth by building and maintaining professional referral relationships and utilizing clinical knowledge to increase admissions and manage care coordination.

Requirements

Current, unencumbered Licensed Vocational Nurse (LVN) license in the state of service.
Minimum of one (1) year of experience in a clinical or sales role within the healthcare industry
Proven track record of developing and maintaining relationships within a competitive marketplace.
Excellent oral and written communication, critical thinking, and interpersonal skills.
Demonstrated organizational skills and ability to manage a demanding, fast-paced environment and deadlines.
Familiarity with general computer functions

Nice To Haves

Minimum of 1 year of experience in hospice, home health, or a related healthcare setting.
Strong knowledge of hospice regulations, Medicare guidelines, and end-of-life care.
Excellent communication and interpersonal skills to effectively engage with healthcare professionals, patients, and their families.
Ability to collaborate smoothly with the RN and the rest of the IDG team
Compassionate and empathetic nature with a genuine desire to provide comfort and support to patients and their families.
Proficient computer skills and experience with electronic medical records systems.
Valid driver's license and reliable transportation for travel to healthcare facilities and patient homes.

Responsibilities

Establish, grow, and maintain professional referral relationships within the medical community, including RCFE buildings, and long-term care facilities.
Actively market and present the features and benefits of hospice and home health services, highlighting differentiators.
Serve as a primary hospice resource to the medical community, patients, and families.
Identify and promote educational opportunities and assist with the delivery of presentations to referral partners.
Work collaboratively with the Care Transition Nurse marketing and business development team to achieve monthly admission targets.
Evaluate medical community needs and inform management of patient care trends.
Visit assigned facilities or accounts by Care Transition Nurses and or Account Executive on a regular basis
Participate in community outreach activities and represent the hospice program at professional conferences and events.
Need to be able to read history and physical and summarize timelines of declines, hospitalizations, ER visits, reports from family and facility
Be able to clearly explain consents
Be able to determine DME needs in collaboration with the RN
Do post admission check in with facilities
Facilitate the communication of clinical care needs for new palliative and hospice patients
Respond to referrals from Discharge Planners, and Intake staff in an expedient manner.
Perform informational and onsite visits to new patients and families to:
Obtain necessary information and signatures on consent forms.
Ensure the patient has an overseeing physician and obtain the necessary orders for the plan of care.
Maintain the utmost confidentiality in the handling of patient information and medical records, complying with all HIPAA protections