About the position
The primary role of the Luxury Used Car Sales Manager is to operationally manage and drive the success of the used car department through developing sales consultants, working with third party vendors and achieving monthly sales quotas. Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process. Build rapport with customers to build a base of referrals to establish customer network. Provide training and support to the sales staff and assist in closing sales. Help manage all aspects of the sales department and inventory lot. Purchase vehicles for the inventory from auction and off-lease returns. Work with lot attendants to ensure all vehicles are properly tagged and positioned. Conduct trade appraisals and transport information into vehicle management system. Desk deals, track revenue logs, and manage retail delivery reports. Track record of staying within turn policy guidelines for inventory (45-60 days max). Experience and track record of partnering with wholesale vendors and wholesaling vehicles when appropriate. Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory. Prepare and administrator annual forecast and budget for new vehicle department. Administer and monitor factory sponsored programs. Assist and fill in for the New Car Sales Manager when needed.
Responsibilities
- Operationally manage and drive the success of the used car department
- Develop sales consultants and achieve monthly sales quotas
- Build rapport with customers to establish a customer network
- Provide training and support to the sales staff
- Assist in closing sales
- Manage all aspects of the sales department and inventory lot
- Purchase vehicles for inventory from auction and off-lease returns
- Ensure all vehicles are properly tagged and positioned
- Conduct trade appraisals and transport information into vehicle management system
- Desk deals, track revenue logs, and manage retail delivery reports
- Stay within turn policy guidelines for inventory (45-60 days max)
- Partner with wholesale vendors and wholesaling vehicles when appropriate
- Complete internal service work on used vehicles prior to entering lot inventory
- Prepare and administer annual forecast and budget for new vehicle department
- Administer and monitor factory sponsored programs
- Assist and fill in for the New Car Sales Manager when needed
Requirements
- Prior sales consultant and F&I manager experience required
- Prior new car sales manager experience preferred
- 3-5 years of automotive experience required
- Ability to create and maintain customer relationships
- Ability to handle a high volume of business with professionalism
- Experience and ability to handle conflict resolution
- Advanced computer skills with both Microsoft suite products and dealer management systems
- Ability to build relationships with local and national vendors
- Must be able to pass pre-employment screens (background & drug screen)
Benefits
- Weekly pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards (select management and front-line team member's eligible)
- Medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
