Luxury Transportation Dispatcher
About The Position
Join Hermes Worldwide, where excellence is our tradition! For over 18 years, we've set the standard for professional chauffeur services, delivering unparalleled experiences to corporate and private clients worldwide. Our dedication to exceeding expectations has made us a global leader in transportation, winning the title of "Best Black Car Service" multiple years, with a reputation for excellence that extends to our team members. As a dispatcher at Hermes Worldwide, you'll play a vital role in ensuring our clients receive the exceptional service they expect. We're seeking a detail-oriented dispatcher who thrives in a fast-paced environment and shares our commitment to customer satisfaction.
Requirements
- Able to work FOUR 10-hour shifts; Sun - Tue 11:30 am to 10:00 pm and Wed 9:00 am to 7:30 pm
- High school diploma or equivalent
- 2+ years dispatching or logistics experience
- 2+ years of customer service experience
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficient with Technology
- Knowledge of Denver metro area and surrounding regions
Responsibilities
- Manage a dynamic transportation dispatch board with precision and efficiency.
- Allocate work to chauffeurs fairly, considering availability and adhering to regulatory requirements.
- Monitor 60-200 trips each day, maintaining clear communication with clients and chauffeurs as needed.
- Coordinate with local, national, and international partners and affiliates to ensure seamless coverage when necessary.
- Navigate dispatching across different cities, states, and time zones with ease.
- Foster positive interactions with both internal and external stakeholders.
- Provide support with reservations as required.
Benefits
- $24.00 to $29.00 per hour
- Health insurance benefits: medical, dental, vision
- Other insurance options: life, accident, short-term disability, critical illness, LegalShield
- 401(K) with year-end profit sharing
- Homeownership credits (up to $7000) for home buying and selling assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
