Luxury Style Advisor Part Time - Contemporary

Saks Fifth Avenue

2d•Onsite

About The Position

Your Role As a Weekend Sales Associate, you act as a brand ambassador by building genuine connections with customers, offering personalized styling advice, and maintaining an organized and attractive store. You'll work with your team to deliver tailored customer experiences and support a welcoming sales environment. On weekends, you'll focus on creating fashionable looks that strengthen the customer’s bond with the Saks Fifth Avenue brand, leveraging your expertise in styling, designers, and trends. Your role is to foster a positive, inclusive atmosphere and enhance the business through exceptional customer service. What You’ll Do Proactively greets and welcomes all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist. Engages customers while building an authentic connection and offering personalized styling. Demonstrates selling and service behaviors that develop deep and lasting customer relationships. Demonstrates timely follow-up and follow-through on customer requests and commitments. Promotes store services and handles transactions smoothly. Assist customers where needed across various store areas, including the sales floor and fitting room. Educates self and client on merchandise, events, promotions, policy and services. Drives loyalty by using product knowledge to enhance the customer experience. Demonstrates expert styling and brand knowledge, curious about all categories in the store. Operates as One House by assisting in operational tasks: actively maintains selling floor, fills in stock, processes new receipts, cleans fitting rooms, returns merchandise back to other departments. Ensures audit compliance and Merchandise Protection Standards are met (such as willcall, hold policies and credit compliance). Collaborating with store leaders and peers to meet goals and foster a positive team environment. Fosters an environment of inclusivity and belonging amongst peers and clients by respecting and adapting to different styles and personalities. Maintains professionalism, follows work schedule and adheres to personal presentation standards. What You Bring Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs. Effective communicator with experience in creating meaningful connections with customers that build brand loyalty. Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation. Sales Associate or customer-focused experience (preferred). Brings a hospitality mindset when engaging with customers. Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays. Technology proficiency and ability to operate a point-of-sale system. Takes initiative in making thoughtful decisions. Motivated and results-driven with a proven ability to set and achieve sales goals. Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Requirements

Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs.
Effective communicator with experience in creating meaningful connections with customers that build brand loyalty.
Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without reasonable accommodation.
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
Technology proficiency and ability to operate a point-of-sale system.
Takes initiative in making thoughtful decisions.
Motivated and results-driven with a proven ability to set and achieve sales goals.
Role may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.

Nice To Haves

Sales Associate or customer-focused experience (preferred).
Brings a hospitality mindset when engaging with customers.

Responsibilities

Proactively greets and welcomes all clients throughout the store and within the department to initiate the experience and demonstrate willingness to assist.
Engages customers while building an authentic connection and offering personalized styling.
Demonstrates selling and service behaviors that develop deep and lasting customer relationships.
Demonstrates timely follow-up and follow-through on customer requests and commitments.
Promotes store services and handles transactions smoothly.
Assist customers where needed across various store areas, including the sales floor and fitting room.
Educates self and client on merchandise, events, promotions, policy and services.
Drives loyalty by using product knowledge to enhance the customer experience.
Demonstrates expert styling and brand knowledge, curious about all categories in the store.
Operates as One House by assisting in operational tasks: actively maintains selling floor, fills in stock, processes new receipts, cleans fitting rooms, returns merchandise back to other departments.
Ensures audit compliance and Merchandise Protection Standards are met (such as willcall, hold policies and credit compliance).
Collaborating with store leaders and peers to meet goals and foster a positive team environment.
Fosters an environment of inclusivity and belonging amongst peers and clients by respecting and adapting to different styles and personalities.
Maintains professionalism, follows work schedule and adheres to personal presentation standards.