About The Position

What This Position is All About A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. This Brand Ambassador represents the ‘face of the brand' and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors and advanced client and business development skills related to sales for the brand. Who You Are: Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption Ability to effectively communicate a clear vision. Drive positive outcomes through objectives and measures and is great at networking and relationship management You Also Have: Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies 2+ years of selling experience in like product Excellent selling and client building skills As The Brand Ambassador, You Will: Drive sales for the brand in a specific category Develop and execute strategies to drive overall sales for the brand Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals Strategically develop plan in partnership with leadership to support overall Local Business Development Plan Execute category strategies for the brand developed by the Brand Manager or GM Demonstrate expertise in customer base by having knowledge of top customers Coordinate special orders, reserves and product movement between stores to deliver to customer requests Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area Coordinate department efforts to maximize special events and trunk show focus days Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.) Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth Act as a liaison between department and vendor representatives Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product Act as role model for Sales Associates by exhibiting the highest customer service standards Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Requirements

  • Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies
  • 2+ years of selling experience in like product
  • Excellent selling and client building skills

Responsibilities

  • Drive sales for the brand in a specific category
  • Develop and execute strategies to drive overall sales for the brand
  • Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
  • Strategically develop plan in partnership with leadership to support overall Local Business Development Plan
  • Execute category strategies for the brand developed by the Brand Manager or GM
  • Demonstrate expertise in customer base by having knowledge of top customers
  • Coordinate special orders, reserves and product movement between stores to deliver to customer requests
  • Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
  • Coordinate department efforts to maximize special events and trunk show focus days
  • Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
  • Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
  • Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth
  • Act as a liaison between department and vendor representatives
  • Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
  • Act as role model for Sales Associates by exhibiting the highest customer service standards
  • Ad hoc responsibilities as needed

Benefits

  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision and dental)
  • An amazing Associate discount

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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