Luxury Salon Assistant Manager

Salon Halo • Tampa, FL

119d

About The Position

At Salon Halo, we cultivate a culture of innovation, collaboration, and continuous growth while providing an elevated level of service that keeps our clients returning. We are seeking a driven and dynamic Assistant Salon Manager to support our Luxury Salon Managers at our Tampa area locations. This role is ideal for an aspiring leader who desires hands-on experience in high-end salon operations, with mentorship to grow into a larger leadership role in the future.

Requirements

• 1+ years of experience in an administrative or customer service role.
• Passion for the beauty industry and luxury guest experiences.
• Strong ability to multitask, stay organized, and manage time effectively.
• Self-motivated, forward-thinking, and eager to grow into a larger leadership role.
• Exceptional communication skills and ability to hold others accountable through education, coaching, and inspiration.
• Tech-savvy with the ability to quickly learn salon management systems.
• Positive attitude, teamwork-oriented, and adaptable in a fast-paced environment.
• Availability to work evenings and weekends (Fridays & Saturdays).

Responsibilities

• Ensure a 5-star luxury experience for all guests.
• Be the first and last point of contact for clients, setting the tone for their visit.
• Manage guest communications, including returning voicemails, emails, and social media inquiries promptly.
• Maintain a welcoming and professional environment that aligns with Salon Halo’s high standards.
• Assist stylists with guest resolutions, ensuring satisfaction and retention.
• Oversee cleanliness and appearance of all salon areas.
• Ensure opening and closing checklists are completed efficiently.
• Assist in inventory management and budget tracking.
• Support planning and execution of seasonal promotions and decor.
• Assist in tracking and optimizing stylist productivity.
• Help stylists utilize salon systems for success and goal tracking.
• Support training and coaching efforts to help stylists meet their individual KPIs and career objectives.
• Foster a team culture of accountability, inspiration, and professional growth.
• Support the Luxury Salon Manager in executing marketing initiatives and local events.
• Represent Salon Halo in the community, fostering relationships and brand reputation.
• Assist in creative innovations and salon growth strategies.
• Be flexible and responsive to the needs of the salon.
• Lead the team through daily challenges with problem-solving and a forward-thinking approach.
• Develop leadership and business acumen through ongoing education and mentorship.
• Provide support across multiple locations as needed.

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level