Key purpose of the role is responsible for drive development and execution of Penfolds luxury portfolios to deliver on budgets and KPOs.
Priority focus in key account relationship management and ensure delivery of exceptional customer service
Responsible to grow and nurture high potential fine wine account partnerships while activating and building opportunities to grow the luxury portfolio
Develop engagement plans and sales strategies to enhance awareness and experiences with our luxury portfolio
Host events including tastings and dinners, to provide unique experiences to consumers and unlock opportunities with new and existing partnerships
Collaborate with internal stakeholders and key partners to provide white glove and high-quality concierge service to bring exceptional experience to the clients and customers
Achieve agreed growth targets through effective leadership of sales.
Lead customer relationship management for all strategic accounts.
Working with sales team/Business Manager to identify opportunities and implement strategies (internally and externally).
Work closely with the marketing team to ensure best in class execution, and significantly ramp up our in-store availability and presence across all domestic markets and use shopper insights where relevant to drive category captaincy with fine wine customers
Build and maintain strong, lasting relationships with Penfolds’ strategic customers and stakeholders across wine industry and organisations.
Degree or diploma in Business, Economics or similar discipline, or equivalent
WSET or similar wine education required
At least 5 years of experience in FMCG, preferably in the wine industry
Drive for results
Building strong relationships, good collaborator
High standards of commercial excellence and commitment to deliver results
Proven experience of private clientele management
Passionate for fine wine and spirits, keen to build expertise and pursue knowledge of the category
Strong interpersonal communication and negotiation skills; excellent written and verbal communications are key priorities
A proven track record of performance and delivery
Proven record on contacts and customers database
Ability to speak Cantonese/Mandarin highly preferred
Located in the Orange County or San Francisco metro areas
Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
Enjoy the world’s most desirable wines through our generous employee product allowance
Competitive benefits package including: Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
Plus, you'll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!
We offer a range of great benefits such as flexibility, rewards and discounts and health and well-being initiatives.