Part Time Luxury Retail Sales Associate

Longchamp USA•Scottsdale, AZ

1d•Onsite

About The Position

Longchamp, a family business based in Paris with an international reputation, is seeking a Part Time Luxury Retail Sales Associate. The company is committed to creating and distributing fashion and leather goods that embody superior craftsmanship. With a global presence and 3,500 employees, Longchamp values innovation, passion, and commitment. The role involves working in one of their 300 boutiques, offering quality products, and operating in an environment that promotes versatility and personal development. Longchamp USA is dedicated to fostering a diverse, equitable, and inclusive workplace, encouraging applications from all backgrounds. A Sales Associate is responsible for maintaining company customer service standards, generating sales, merchandising, operating the cash register (POS), loss prevention, and adhering to all company policies and store standards.

Requirements

Minimum of a High School Diploma (or GED)
Degree in Retail, Fashion or related field or equivalent work experience and education
Three plus years’ high-end retail, boutique or sales related work experience
Understand inventory, customer’s sales experience and merchandising
Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines
Proficient with the UPS System
Properly prepare and send shipments
Properly receive and check shipments
Working knowledge in Microsoft Excel, Outlook, and Microsoft Word
Familiar with store operations
Ability to speak and communicate effectively with associates and customers using strong interpersonal skills
An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times)
Ability to process information/merchandise through computer system and POS register system
Ability to read, count and write to accurately complete all documentation
Read and understand work-related materials
Ability to freely access all areas of the store including selling floor, stock area, and register area
Ability to operate and use all equipment necessary to run the store
Experience with researching and exploring new trends in the marketplace
Ability to work varied hours, days, evenings, weekends, or holidays as business dictates

Nice To Haves

An understanding of the French language

Responsibilities

Handles all aspects of Sales and Customer Service
Generates and maximizing sales by convincing clients to purchase the company’s products
Maintains an awareness of all product knowledge and merchandise care information
Stays updated on new items and customer service guidelines and store policies
Develops and maintains client books
Keeps records of sales
Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention)
Greets, serves and advises clients with outstanding customer service and a friendly smile
Gift wraps and bags items for customers
Assists with mailings, answers phone, and takes care of phone orders
Assists in floor moves, merchandising, and displays
Assists in processing and replenishing merchandise
Participates in receiving and monitoring floor stock
Stocks and re-stocks shelves, counters, and/or tables with merchandise
Tags merchandise as needed (not only during sales period)
Keeps the sales floor clean and orderly and practice the highest standards of general house keeping
Adhere to all company policies, procedures and practices
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
Works on special projects as necessary
Any other duties as assigned by management