Luxury Retail Sales Associate (Part Time) Carmel, CA

Johnny Was

127d • $18 - $19

About The Position

The Retail Sales Associate is a talented, hardworking, and enthusiastic individual who will contribute to the Johnny Was retail experience, as well as provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Create a warm and inviting environment where clients feel welcomed, engaged and that their business is of the utmost importance. Create an elevated and VIP customer experience at every opportunity by offering your name, a beverage and connecting in a genuine and authentic way. Build repeat business by ensuring all client capture tools and strategies around data capture, outreach, and follow up are consistently executed. Meeting customer issues with patience while being solution oriented for the highest good of the client. Provide an individualized and positive experience for all customers entering the store, this includes providing great service, effectively answering any questions, and helping process transactions and returns.

Requirements

• High School diploma or GED.
• 2 years retail experience, preferably in women’s contemporary fashion.
• Computer skills to include operation of iPad-based point of sales system and email.
• Ability to work retail hours including days, nights, weekends, and special events.
• Bending/stooping/kneeling required.
• Able to lift up to 50 lbs.

Nice To Haves

• Friendly and outgoing personality with an open team-oriented mindset.
• Excellent customer service skills with an energetic personality.
• Ability to develop and maintain a clientele base.
• Strong organizational, follow up and communication skills.
• Flexibility with night and weekend shifts.

Responsibilities

• Greet customers and provide exceptional service on the sales floor.
• Sell products and provide product knowledge.
• Style customers and assist with their selections.
• Manage cash wrap and process transactions.
• Restock merchandise and maintain shop cleanliness.
• Create a warm and inviting environment for clients.
• Build repeat business through client capture tools and strategies.
• Address customer issues with patience and solution-oriented approach.
• Provide individualized experiences for all customers.

Benefits

• Pay Range: $18.00 - $19.00 plus 2% commission on personal sales.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees