Luxury Retail Customer Service
EZCORP•Miami Beach, FL
6d•Onsite
About The Position
The Trainee demonstrates exceptional customer service and engages in sales and lending activities The Trainee completes all required development/training assignments The Trainee helps to maintain a positive work environment
Requirements
- 3+ months of customer service experience.
- High School Diploma or GED required.
- Must obtain Pawnbroker licensing in states where required.
- As required by location assignment, ability to work around firearms, as determined by the ATF.
- Meet minimum age requirement of 18.
Responsibilities
- Provide superior customer service
- Proficiently execute the sales and lending processes to standard
- Inventory Control
- Adhere to Company Policies, procedures, and compliance including all regulations regarding firearms
- Demonstrate Company Core Values and Guiding Principles
- Ensures personal compliance and executions of all Company Programs, policies, procedures, initiatives, and safety/security measures
- Completes accurate and proficient sales and loans transactions
- Follows procedures for securing Company and customer assets
- Ensures personal standards for superior customer service
- Ensures personal compliance with the Company’s Code of Conduct and maintains respectful and safe working environment
- Adheres to all local, state, and federal laws and regulations
- Complete all required and assigned training per Company standards
- All other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
