Luxury Retail Customer Service

EZCORP

76d

About The Position

The Trainee demonstrates exceptional customer service and engages in sales and lending activities. The Trainee completes all required development/training assignments and helps to maintain a positive work environment.

Requirements

• 3+ months of customer service experience
• High School Diploma or GED required
• Must obtain Pawnbroker licensing in states where required
• Ability to work around firearms, as determined by the ATF
• Meet minimum age requirement of 18

Responsibilities

• Provide superior customer service
• Proficiently execute the sales and lending processes to standard
• Inventory Control
• Adhere to Company Policies, procedures, and compliance including all regulations regarding firearms
• Demonstrate Company Core Values and Guiding Principles
• Ensures personal compliance and executions of all Company Programs, policies, procedures, initiatives, and safety/security measures
• Completes accurate and proficient sales and loans transactions
• Follows procedures for securing Company and customer assets
• Ensures personal standards for superior customer service
• Ensures personal compliance with the Company’s Code of Conduct and maintains respectful and safe working environment
• Adheres to all local, state, and federal laws and regulations
• Complete all required and assigned training per Company standards
• All other duties as assigned

Benefits

• Competitive pay
• Generous bonus potential from day one
• Great benefits
• Development and career paths to enhance skills

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees