Luxury Leasing Consultant - West Loop

Reside Living • Chicago, IL

21h

About The Position

As our next Leasing Consultant, you will be responsible for leasing and keeping consistent occupancy levels at properties in our West Loop and Gold Coast portfolio. More than that, you will become a brand ambassador and the face of the company in making our future residents feel at home.
We're looking for someone driven to succeed with strong organizational and decision-making acumen. You will build and manage relationships with prospective residents to achieve the highest occupancy and customer satisfaction rates possible.

Requirements

• One year or more of Leasing experience required
• A personal cell phone will be required (iPhone or Android). We offer a cell phone stipend of $50 per month
• Excellent sales skills and a demonstrated ability to meet or exceed performance standards.
• Exceptional communication skills – both verbal and written
• Strong organizational skills and ability to multitask
• Ability to solve problems through communication and ingenuity
• Impeccable attention to detail, pride in the quality of work, and energy
• Comfortable working alone but excited to work on a team
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience using Yardi or other CRM
• High school diploma or GED

Nice To Haves

• Luxury sales or leasing preferred

Responsibilities

• Lease apartments while following Reside Living's policies and procedures, ADA, fair housing, OSHA, Fair Credit Reporting Act, and all other state and federal laws.
• Ensure a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents meet
• Answer resident and prospect phone calls, texts, and emails. Track and record all prospect communication and tours through CRM. Assist in the preparation of daily and weekly reports and other reports as needed.
• Maintain awareness of local market conditions and trends and stay in close communication with the Property Manager regarding findings; engage in the conversation around marketing property and improving resident satisfaction by suggesting innovative ways to increase demand.
• Conduct monthly online marketing audits and identify opportunities to capture new market share
• Physically inspect the property and vacant apartments and report any service needs to maintenance staff.
• Assist in planning and hosting resident events

Benefits

• Opportunities for growth and advancement. Leasing professionals have a clear path to property management and leadership positions within Reside Living.
• Expected Compensation: Base + Commission and quarterly bonuses.
• We offer; medical, dental, and life insurance, paid time off, 401K matching, commuter benefit, and a 25% per month apartment discount.
• Industry-leading Student Loan assistance of $100 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED