Luxury Inn Manager

JUSTIN Vineyards & Winery•Paso Robles, CA

7d•$75,000 - $80,000•Onsite

About The Position

JUSTIN Vineyards & Winery is more than a beautiful place to drink exceptional wine. It’s a unique viticultural microclimate. It’s a one-MICHELIN-starred restaurant. It’s a Forbes 5-Star and Five Diamonds by AAA hospitality experience. It's world-class service at the JUST INN. The JUST INN team provides guests with the most unfettered and effortless access to the JUSTIN Estate and The Restaurant at JUSTIN, including exclusive benefits such as premium tastings and a daily farm-to-table breakfast. JUSTIN is seeking a Luxury Inn Manager to oversee the effective day-to-day operations of the JUST INN, where we provide guests with a warm and welcoming experience during their visit to the JUSTIN Estate. This role directly manages the Concierge, Host, and Housekeeping teams and collaborates closely with our restaurant and tasting room teams. This Manager will play a key role in creating and coordinating an exceptional lodging experience for VIP and celebrity visitors. The ideal candidate will be an inspirational leader with experience managing a team at 5-star standards. This individual must thrive in fast-paced environments, build trusted relationships, and be a creative problem solver. The Inn Manager will lead with purpose, develop people with intention, and drive performance through clear expectations and strong partnerships. This is an excellent opportunity for someone interested in building a career in hotel management in a boutique inn setting. This full-time position is located at the JUSTIN Estate: 11680 Chimney Rock Rd, Paso Robles, CA 93446.

Requirements

Minimum two (2) years of experience in a team lead role within the hospitality or consumer-facing industry; luxury hotel or restaurant management experience is highly preferred
Experience in the wine industry is a plus
English & Spanish fluency are required to enhance communication with staff and provide personalized service to guests
Working knowledge of financial principles such as cost control, KPI tracking, and P&L management
Effective communication skills, both verbal and written (English & Spanish), for providing clear direction and delegation to staff
Proven ability to work well under pressure while balancing multiple priorities
Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully and collaboratively
Proven ability to establish direction, obtain commitment, and execute appropriate logistical processes

Responsibilities

Lead, train, and supervise staff according to Forbes 5-star standards, ensuring quality guest experiences, smooth operations, and compliance with safety standards and company policies
Ensure a warm and welcoming guest arrival process, including preparing welcome folders, sending out confirmation materials, and handling check-outs
Ensure rooms are clean, prepared, and equipped with welcome amenities before guest arrival
Ensure the Housekeeping team maintains standards and fulfills special requests and are working safely and complying with all company policies/mandated laws
Direct the scheduling of Host and Concierge teams to ensure coverage for breakfast, lunch, and Inn services
Manage VIP and tour itineraries, ensuring staff are informed of key visitors and private tours
Organize hospitality team meetings with department heads of the restaurant, housekeeping staff, maintenance, and tasting room
Coordinate with restaurant and tasting room leadership regarding concierge and housekeeping needs
Assist the Restaurant/Banquet Manager with event planning and execution, particularly weddings
Manages and trains for tours, guest experiences, and breakfast service
Complete annual employee performance reviews for direct reports
Manage the emergency after-hours phone line to promptly address any urgent guest issues
Report on occupancy levels as requested by management

Benefits

Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 24/7 online physician consultations virtual mental health resources life coaching engaging employee community groups cash rewards for healthy habits and fitness reimbursements library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world.
In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For.
To learn more about our corporate social responsibility efforts, visit csr.wonderful.com .
Giving Back to the Community: Make a difference with Wonderful Giving , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

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