Luxury Destination Specialist - Africa

Ultimate Jet Vacations • Miami, FL

5d

About The Position

We are seeking a highly motivated and experienced Luxury Destination Specialist - Africa to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Travel Advisor - Africa Specialist, you will be responsible for building strong relationships, creating bespoke travel itineraries, and exceeding sales targets. This individual must have strong organizational, time-management (this role is high volume), and relationship-building skills.

Requirements

• Must be an experienced Travel Agent, specialized in booking Africa itineraries, with 3+ years of proven sales success (Africa must be your passion!). Strong familiarity with Southern Africa is essential, and knowledge of East Africa is a significant advantage.
• Experience using the itinerary builder, Wetu, is highly preferred.
• Have a basic understanding of Margins vs Markups
• Excellent problem-solving abilities to overcome challenges and ensure client satisfaction. You will be their main point of contact when traveling.
• Strong relationship-based sales skills, with a track record of exceeding sales targets.
• Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
• A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
• Proficient computer skills, including experience with CRM systems and travel reservation software.
• Ability to work independently and as part of a team, demonstrating self-motivation and initiative.

Responsibilities

• Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
• Utilize persuasive skills and strong closing techniques to convert leads into bookings.
• Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
• Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
• Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
• Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
• Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
• Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees