Sexy Roman at the W Hotel - Lunch & Dinner Host

SEXY ROMAN at W Scottsdale•Scottsdale, AZ

2d•$18 - $22•Onsite

About The Position

Situated in the W Hotel, Sexy Roman is a provocative modern Italian restaurant offering playfully balances artisanal, hand-crafted Italian cuisine with an electrifying atmosphere to ignite your party and seduce your senses. Alluring cocktails with a table-side martini cart, thoughtfully curated worldly wines, and a vibrant bar will keep the revelry going. Sexy Roman is more than a restaurant it is a big, bold and buzzing experience. This concept is brought to you by Alliance Hospitality Group, the masterminds behind FLINT By Baltaire in Phoenix, Baltaire Steakhouse in Los Angeles, and other notable restaurant concepts. JOIN OUR TEAM IF. . . YOU ARE LOOKING FOR: Fun, vibrant atmosphere. Polished, sleek, high-end space. Work alongside a team of true hospitality professionals and culinary talents. A dynamic leadership team that celebrates you for your individuality. Supportive team and leadership. WHAT WE ARE LOOKING FOR: Fun Hospitable Hard-working Polished Enthusiastic Team Player Positive Attitude Memory-makers Professionalism Detail-oriented Warm and friendly demeanor.

Requirements

A minimum of 1 year of experience in a service-oriented or administrative position within a customer-faced environment. High-volume, fine-dining host experience is ideal.
Must have OpenTable experience.
Strong customer service skills.
High school graduate or equivalent vocational training certificate, college degree.
Must be detail
Ability to carry 3 hot plates comfortably and with grace.
Must be a clear thinker, remaining calm and resolving problems using good judgment.
Punctual, regular and reliable
Strong communication skills and ability to understand and follow written and verbal instructions.
Able to manage multiple tasks effectively and meet

Responsibilities

Ability to show warmth, empathy and hospitality through polished phone skills.
Ability to handle a high-volume atmosphere while maintaining the highest level of service.
Ability to keep up with business needs within the restaurant
Work with spreadsheets to handle lost items, lost credit cards, messages for managers, complaints and large party requests.
Make calls for the following day's reservations, noting any requests and confirming what we can offer guests.
Being knowledgeable of all policies and procedures relevant to guests, and if no answer is available within the set parameters, taking down guest information to call them back.
Field event and regular voicemails and complete event inquiries with guests over the phone
Be astutely aware of all aspects of OpenTable: how to make reservations, reservation waitlists, etc.
Answer department telephone using correct greeting and telephone etiquette.
Eagerness to develop food & beverage knowledge.
Support the service team to ensure guest needs/requirements are met in a timely manner.
Professional appearance and behavior at all times.
Walk with graceful efficiency through the bar & dining room to assist with service demands.
Able to maintain flexible work schedule including overtime as
Must be available to work irregular hours, shifts, weekends, special events and holidays.