Luggage Handler - Part Time

Holland America/Princess Alaska-Yukon Land Operations-posted 5 months ago
Part-time • Entry Level
Anchorage, AK
251-500 employees
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When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler, you make sure all their packed belongings arrive to their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests’ belongings follow them on their Alaskan journey.

  • Transfers luggage to and from guest rooms from loading areas and a variety of vehicles.
  • Organize, sort, tallies, tag, and labels guest luggage daily.
  • Heavy lifting is a core part of the job.
  • Ensures safe storage, and collects and distributes ticketing of guests' personal items and hand-carry luggage.
  • Greet guests and provide escort or transportation to rooms and other locations as needed.
  • Deliver messages, and guest amenities, and run errands while providing excellent customer service in a prompt and courteous manner.
  • Assists with misplaced and damaged luggage.
  • Communicates frequently with supervisors and other team members via radio for service or technical updates, requests, or concerns.
  • Must pass a pre-employment background check.
  • Must be able to lift 50 – 75 pounds regularly, sometimes above head level.
  • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
  • Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program
  • Experience – Of a lifetime!
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth
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