LTSS Triage Specialist

TRILLIUM HEALTH RESOURCES • Greenville, NC

1d • Hybrid

About The Position

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Trillium Health Resources has a career opening for a LTSS Triage Specialist to join our team! The LTSS Triage Specialist provides confidential administrative and specialist support to the IDD Care Management Department. (Directors, LTSS Managers, Supervisors, Monitors, Residential Health Specialists and Care Managers). This position may provide support to other Care Management teams as requested and needed.

Requirements

• High School Diploma or GED
• Minimum of one (1) year clerical experience or equivalent combination of education/experience. Must have a valid driver’s license
• Must reside in North Carolina and be able to report to closest Trillium office. Trillium offices are in the following North Carolina locations: Ahoskie, Asheboro, Beulaville, Greenville, Greensboro, West End, Wilmington, and Wilson.
• Must be able to travel within catchment as required.

Nice To Haves

• Prefer experience in assisting a senior executive and four years’ clerical and office management experience.

Responsibilities

• Assist IDD Leadership with daily operations and planning.
• Provide administrative assistance with projects or assignments when needed.
• Provide administrative, clerical, or custodial oversight or action to resolve day-to-day issues.
• Review 3051 forms for accuracy and follow up with the requestor as needed for missing information.
• Data entry, reconciling, tracking, and monitoring of internal data collection and State reports related to LTSS.

Benefits

• Typical working hours: 8:30 am – 5:00 pm
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees