LTSS Service Care Manager

Centene Corporation

86d • $26 - $47

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a remote field-based role, and bilingual English/Spanish is highly preferred. Florida residency is required, and candidates must live in West Palm Beach County and be comfortable traveling up to 75% within a 30-mile radius. The position assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. Responsibilities include developing personalized service care plans for long-term care members, educating members and their families on available services, evaluating member needs, and coordinating care with healthcare providers.

Requirements

• Requires a Bachelor's degree.
• 2 – 4 years of related experience or equivalent experience.
• RN or LCSW / LCSW-A preferred.

Nice To Haves

• Bilingual English/Spanish highly preferred.
• Case Management experience preferred.

Responsibilities

• Assists in developing, assessing, and coordinating holistic care management activities.
• Develops or assists with developing personalized service care plans for long-term care members.
• Educates members and their families/caregivers on services and benefits available.
• Evaluates the needs of the member and recommends a plan for the best outcome.
• Assists with developing ongoing long-term care plans/service plans.
• Identifies providers, specialists, and community resources needed for long-term care.
• Coordinates between the member and care provider team to ensure services are accessible.
• Provides resource support to members and their families for various needs.
• Monitors care plans and member status, providing recommendations as needed.
• Interacts with long-term care healthcare providers to ensure member needs are met.
• Collects, documents, and maintains long-term care member information.
• Performs home and/or other site visits to assess member needs.
• Facilitates education to long-term care members and their families on healthcare options.
• Provides feedback to leadership on opportunities to improve quality of care.
• Performs other duties as assigned and complies with all policies and standards.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees