LTSS Service Care Manager

Centene Corporation

104d • $26 - $47

About The Position

Centene is seeking a Bilingual (English/Spanish) LTSS Service Care Manager to join our Sunshine Health Long Term Services and Supports (LTSS) team. This hybrid role covers Hillsborough County in Tampa. This position is 75% field-based, with the opportunity to work remotely when not visiting members. Standard work hours are Monday – Friday, 8:00 AM – 5:00 PM (local time). The position assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. It may involve developing personalized service care plans for long-term care members and educating members and their families on available services and benefits.

Requirements

• Requires a Bachelor's degree.
• 2 – 4 years of related experience or equivalent experience.
• Fluent in English and Spanish.

Nice To Haves

• Background in case management, healthcare, or social/community services.
• Strong ability to build relationships and support members in the community.
• Commitment to improving health outcomes and quality of life.

Responsibilities

• Provide case management support for members in their homes or facilities.
• Collaborate with healthcare providers, social service agencies, and community resources.
• Ensure members receive high-quality, person-centered care.
• Evaluate the needs of the member and recommend a plan for the best outcome.
• Assist with developing ongoing long-term care plans/service plans.
• Coordinate between the member and/or family/caregivers and the care provider team.
• Provide resource support to members and their families/caregivers.
• Monitor care plans/service plans and member status.
• Interact with long-term care healthcare providers and partners.
• Collect, document, and maintain long-term care member information.
• Perform home and/or other site visits to assess member’s needs.
• Provide education to long-term care members and their families/caregivers.
• Provide feedback to leadership on opportunities to improve care quality.
• Comply with all policies and standards.

Benefits

• Competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees