LPN - Telephone Triage - Primary Care Clinic - FT Day

Methodist Le Bonheur Healthcare • Memphis, TN

21d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Defines patient care problems and gives instructions to ensure timely and effective action and quality of care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Demonstrates clinical expertise with regards to age specific populations, including neonates, pediatrics, adolescents, adults and geriatrics. Provides complete accurate documentation of each phone call and follow-up. Communicate clear, concise information both verbally and in writing to all team members. Assists interdisciplinary group in providing 24 hour, 7 days per week care. Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency. Understands, applies and supports Hospice, Alliance, and Methodist LeBonheur Healthcare policies, procedures and standards. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community. Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Our goal is to improve every life we touch, including our Associates. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission. With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career. Because we’re not at our best until you are at yours.

Requirements

• Technical Degree or Diploma Nursing
• Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing
• Work is performed off-site; must provide own transportation to deliver paperwork and attend meetings.
• Ability to understand complex written materials, such as patient records.
• Ability to communicate verbally with all levels of associates, management, physicians, and patients and their families.
• Ability to work without close supervision, and to exercise independent judgement in a professional area.
• Ability to work within an interdisciplinary environment as a member of a team dedicated to shared patient/family responsibilities.
• Ability to organize multiple tasks and projects and maintain control of work flow.
• Ability to react quickly to multiple and emergency situations.
• Ability to read, write, and communicate verbally and in writing to other individuals.
• Ability to perform repetitive motions.
• Ability to stay calm during periods of high demand, remain responsive to patient/family needs, demonstrate follow-through of action taken, recommendations made.

Nice To Haves

• Home care/hospice 1-3 years

Responsibilities

• Defines patient care problems and gives instructions to ensure timely and effective action and quality of care.
• Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
• Demonstrates clinical expertise with regards to age specific populations, including neonates, pediatrics, adolescents, adults and geriatrics.
• Provides complete accurate documentation of each phone call and follow-up.
• Communicate clear, concise information both verbally and in writing to all team members.
• Assists interdisciplinary group in providing 24 hour, 7 days per week care.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
• Understands, applies and supports Hospice, Alliance, and Methodist LeBonheur Healthcare policies, procedures and standards.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree