CMA Urgent Care Office Nurse I

Holston Medical Group•Kingsport, TN

46d•Onsite

About The Position

The Office Nurse (LPN) is responsible for providing quality, compassionate patient care in the clinic setting consistent with Holston Medical Group's quality practice standards, polices, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care. Duties include but are not limited to: taking vital signs, data collection with both written and electronic documentation, and medication administration. The Office Nurse is also one of the patient's primary sources of Health Education in the Patient-Centered Medical Home Health Care Delivery Model.

Requirements

High School diploma or equivalent required
LPN license by the state in which employed
0 -2 years LPN experience
CPR certified
Must possess excellent communication skills
Ability to work in a team environment and collaborate with others

Responsibilities

Use patient first values in assisting patients with needs
Greet patients with compassion and a friendly face
Accurately assess and record patient vital signs in electronic database
Prepare patients for examinations
Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model
Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
Dispose of contaminated supplies/used items
Sterilize medical instruments as needed
Ensure that exam rooms are clean and stocked for patient use
Maintain both supplies and equipment, proactively work with co-workers to stock
Attend nurse meetings and other educational opportunities
May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis
Pick up vaccines and other medications as needed
Mail normal labs to patients and call patients with abnormal labs
Perform customer service checks on patients every 10 minutes
Change sharps container and biohazard trash
Ensure to follow policies and procedures set by Holston Medical Group
Maintain communication with providers to ensure that patents needs are taken care of
Communicate all office issues with the Nurse Manager and Regional Operations Manager
Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
Mentor new nursing staff and orient to the office
Ensure that the Health Department records are maintained for the vaccinations for children
Maintain clinical area to meet site visit standards
Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
Enroll patients in myHMG as directed
Direct Colon Screening