Trinity Health-posted 2 months ago
Part-time
New Hampton, IA
5,001-10,000 employees

This person provides support in the medical field by performing various medical and clerical activities to assure quality care and a more efficient workplace. The position reports to the Clinic Manager/Clinic Nurse Leader and functions under the Provider’s license. There are no supervisory responsibilities associated with this role. The primary customer groups include patients and families served within MercyOne Medical Center – New Hampton, catering to all ages.

  • Escorts patient to exam room.
  • Obtains and documents data including chief complaint, allergies, vital signs, pain assessment, medication reconciliation, and fall risk.
  • Obtains and reviews basic health history information.
  • Anticipates and prepares exam room with equipment and supplies required for the visit.
  • Assists with exams/procedures as requested.
  • Utilizes written MercyOne Medical Center policies/procedures and universal precautions when performing lab/diagnostic tests or procedures.
  • Reports and documents all critical lab/diagnostic test values to provider.
  • Performs, maintains and documents quality controls as applicable/requested.
  • Assists in scheduling patients for office appointments, lab/diagnostic tests/referrals.
  • Reviews written test preparation handout with patient and documents in medical record.
  • Refers patient to provider/nurse if further patient education is required.
  • Obtains appropriate waiver/consent.
  • Completes charges to include and obtain the diagnosis from the provider.
  • Utilizes proper procedure for administering medications and treatments with emphasis on patient safety.
  • Documents administration of medications and treatments.
  • Maintains competency in administering medications via various routes.
  • Documents notification/follow-up of phone messages per provider’s orders.
  • Maintains a positive working relationship with co-workers, medical staff, and personnel of other departments.
  • Assists in cost containment by maintaining an adequate quantity of supplies.
  • Supports Lean concepts and participates in continuous process improvements.
  • Assists in providing basic education information to patients and documents in medical record.
  • Practices LEAN concepts to ensure quality patient care and improve customer satisfaction.
  • Assists in performing basic maintenance, recalibration and troubleshooting on all clinical equipment.
  • Communicates with and performs duties following MercyOne Medical Center’s philosophy.
  • Maintains required department confidentiality and abides by HIPPA regulations.
  • Participates in the training, orientation, and education of new employees.
  • Graduate of an approved school for medical assistant.
  • Credentialed as a medical assistant (CMA, RMA, NCMA) is required.
  • A minimum of six months' work experience in a health care facility performing duties relating to patient care is preferred.
  • Additional experience involving computer knowledge.
  • Communication skills with the ability to maintain and display professionalism with customers and coworkers.
  • Organizational skills with attention to detail.
  • Computer skills.
  • Flexibility and adaptability.
  • Functions as a patient advocate.
  • Must provide proof of Basic Life Support (BLS Healthcare Provider) prior to employment or within 60 days of hire.
  • Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire.
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