Regional Health Services of Howard County-posted 2 months ago
Part-time • Entry Level
New Hampton, IA
Hospitals

This person provides support in the medical field by performing various medical and clerical activities to assure quality care and a more efficient workplace. The position reports to the Clinic Manager/Clinic Nurse Leader and functions under the Provider's license. There are no supervisory responsibilities associated with this role. Key working relationships include Providers, Clinic Manager, Office Coordinator, Clinic Staff, Vendors, and Mercy Clinic Administration. The primary customer groups are patients and families served within MercyOne Medical Center - New Hampton, catering to all ages.

  • Escorts patient to exam room.
  • Obtains and documents data including chief complaint, allergies, vital signs, pain assessment, medication reconciliation, and fall risk.
  • Obtains and reviews basic health history information.
  • Anticipates and prepares exam room with equipment and supplies required for the visit.
  • Assists with exams/procedures as requested.
  • Utilizes written MercyOne Medical Center policies/procedures and universal precautions when performing lab/diagnostic tests or procedures.
  • Reports and documents all critical lab/diagnostic test values to provider.
  • Performs, maintains and documents quality controls as applicable/requested.
  • Assists in scheduling patients for office appointments, lab/diagnostic tests/referrals.
  • Reviews written test preparation handout with patient and documents in medical record.
  • Refers patient to provider/nurse if further patient education is required.
  • Obtains appropriate waiver/consent.
  • Completes charges to include and obtain the diagnosis from the provider.
  • Identifies and initial all billable supplies and services.
  • Obtains ABNs or Prior Authorizations as necessary.
  • Utilizes proper procedure for administering medications and treatments with emphasis on patient safety.
  • Documents administration of medications and treatments.
  • Maintains competency in administering medications via various routes.
  • Documents notification/follow-up of phone messages per provider's orders.
  • Supports and abides by all medical center, departmental, and safety policies and procedures.
  • Proactively identifies safety concerns surrounding the work environment.
  • Maintains a positive working relationship with co-workers, medical staff, and personnel of other departments.
  • Assists in cost containment by maintaining an adequate quantity of supplies.
  • Supports Lean concepts and participates in continuous process improvements.
  • Assists in providing basic education information to patients and documents in medical record.
  • Practices LEAN concepts to ensure quality patient care and improve customer satisfaction.
  • Assists in performing basic maintenance, recalibration and troubleshooting on all clinical equipment.
  • Informs appropriate personnel of equipment malfunctions.
  • Assists with the maintenance and quality control of immunizations, stock and controlled substances, and emergency equipment.
  • Assists provider in updating medical record, health maintenance plan, summary/problem list, medication list, etc.
  • Communicates with and performs duties following MercyOne Medical Center's Guiding Behaviors.
  • Maintains required department confidentiality and abides by HIPPA regulations.
  • Provides competent patient care by obtaining and appropriately interpreting data.
  • Takes an active role in enhancing ability to carry out job functions through personal and professional growth.
  • Participates in medical center and/or departmental education programs.
  • Performs other responsibilities as requested by supervisor, manager or department head.
  • Graduate of an approved school for medical assistant.
  • Credentialed as a medical assistant is required (CMA, RMA, NCMA).
  • A minimum of six months' work experience in a health care facility performing duties relating to patient care is preferred.
  • Additional experience involving computer knowledge.
  • Communication skills with the ability to maintain and display professionalism with customers and coworkers.
  • Organizational skills with attention to detail.
  • Computer skills.
  • Flexibility and adaptability.
  • Functions as a patient advocate.
  • Must provide proof of Basic Life Support (BLS Healthcare Provider) via current card prior to employment or within 60 days of hire.
  • Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 3 years.
  • Equal Opportunity Employer
  • Compassionate, person-centered care
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