LPN/MA, FPG Neurology: FT Days

Firelands Health•Sandusky, OH

6h•Onsite

About The Position

Firelands Health aims to be the best and preferred independent healthcare employer for the Sandusky Bay region, serving as the area's largest and most comprehensive resource for quality medical care. They are a locally managed, not-for-profit healthcare facility covering Erie, Ottawa, Sandusky, and Huron counties, serving over 300,000 residents. Their mission is to provide excellent healthcare, promote community wellness, and improve lives, guided by their ACE Values: Attitude, Commitment, and Enthusiasm. This position is responsible for assisting physicians with patient care and providing information to patients to maximize clinic service utilization. Clinical duties include monitoring patient flow, obtaining and documenting vitals, current medications, and chief complaints, performing technical laboratory functions such as phlebotomy, EKG, and stress testing, monitoring/tracking/charging medical equipment, and scheduling procedures and tests. Office duties involve greeting patients, vendors, and visitors, operating the switchboard, obtaining and verifying insurance information, securing pre-certifications or prior authorizations, maintaining accurate billing records, and managing patient accounts receivable. The role is primarily assigned to a specific practice/urgent care but requires flexibility to cover other practice sites.

Requirements

High school graduate
Medical Assistant certification required
Current CPR certification
Proficient in the use of personal computers with strong typing skills
Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers and the public
Ability to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers and insurance companies
Ability to remain calm and poised in urgent situations
Skill in exercising initiative, judgment, problem solving, and decision making
Skill in analysis and interpretation of data, and preparation of reports
Skill in appropriate assessment and assistance techniques, appropriate use of universal precautions, appropriate charting of patient data
Skill in point of care testing, vital signs, EKG, and other clinical aspects of the office
Must possess a valid State of Ohio motor vehicle operator's license
Insurable under Firelands auto policy
Employee must provide proof of personal automobile liability insurance coverage upon request

Nice To Haves

Experience in a medical office or urgent care setting
Skilled in the use of Microsoft Outlook, Excel, and Word

Responsibilities

Assisting physicians with patient care
Providing information to patients so they may fully utilize and benefit from clinic services
Monitoring patient flow
Obtaining and documenting patient vitals
Documenting current medications
Documenting chief complaint
Performing technical laboratory functions including phlebotomy/EKG/stress testing
Monitoring/tracking/charging medical equipment
Scheduling procedures and tests
Greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival
Operating switchboard or telephone console to route incoming calls and place outgoing calls
Obtaining current and accurate insurance information each visit
Verifying coverage through insurance company
Obtaining pre-certifications or prior authorizations as needed
Maintaining daily accurate records for timely billing of accounts
Notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current
Assisting in covering other practice sites when assigned to a specific practice/urgent care
Performing as a Medical Scribe from time-to-time
Preparing and presenting reports to FPG management as requested