Under the direct supervision of the Director of Nursing, this position will provide customer service while coordinating services provided in the integrated health center. Employees are expected to perform essential duties to performance standards. Reasonable accommodations which do not create an undue hardship on Community Support Services are made for otherwise qualified employees who are disabled under the Americans With Disabilities Act. Essential duties include: Serve as the primary care clinic contact for the facilitation of client service-related issues Room patients, complete vitals and gather all needed medical information for provider’s examination Perform ordered procedures such as spirometry, EKG’s, blood glucose testing, hemoglobin A1c, lipid panel and urinalysis. Call prescription information into pharmacies and problem solve pharmacy-related issues Contact emergency services as directed Perform basic clerical duties, e.g., copying, faxing, shredding Assist in medication handling processes Provide clerical assistance to medication technician as needed Document all patient care in electronic record and maintain current clinical records in accordance with agency policies and procedures Re-stock rooms with needed medical supplies. Assists with prior-authorizations for clients’ specialty referrals Provide referral and scheduling information regarding primary care services available on site and in the community Provide clerical assistance to support primary care as needed Assume other duties as assigned to include assistance in other areas of agency For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees