LPN Coach

Novant Health • Charlotte, NC

111d • Remote

About The Position

The LPN Coach will function in a telephonic virtual care center setting and is part of the Care Connections Team which collaborates with physicians, mid-level providers, staff, and other health care professionals to provide the best care across the health care continuum. This role serves as an integral member of the health care team who works to ensure safety, best practice and high quality standards of care are maintained across the continuum. Some functions may include, but are not limited to: reaching out to providers, receiving and relaying radiology and lab results.

Requirements

• High School Diploma or GED, required.
• 2 Year / Associate Degree, preferred.
• Minimum three years clinical experience in Hospital, Home Health, or community setting; required.
• Recent focus on acute and/or chronic disease management, preferred.
• Current LPN licensure in appropriate state, required.
• Broad clinical knowledge base of multiple conditions and expected outcomes.
• Working knowledge of effective teaching techniques, applying adult learning principles.
• Ability to demonstrate coordination of appropriate educational materials for patients and their support systems.
• Knowledge of good business English, Spelling, and Math.
• Demonstrates appropriate professional nursing skills in the provision of preventive health maintenance and/or treatment of illness.
• Demonstrates a working knowledge of Novant Health and the physician office setting.
• Demonstrate appropriate clinical leadership skills.
• Demonstrate the ability to work under the direction of the RN to assess and evaluate understanding of disease processes, treatment plans and/or lifestyle changes.
• Demonstrate appropriate communication, negotiating and networking skills.
• Demonstrate sound knowledge and appropriate decision-making skills for designated patient populations.
• Demonstrate appropriate organization skills.
• Demonstrate the ability to provide program specific outcomes.
• Demonstrate the ability to assess self learning needs and seek ways to meet own professional development.
• Possesses excellent computer skills with the ability to multitask including navigating and documenting in an EMR while communicating with the caller and using a telephonic platform.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, team member engagement, and community involvement.
• Leverage diversity and inclusion in support of quality care.
• Ensure a safe patient environment driven by the principles of 'First Do No Harm'.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED