LPN - Care Coordinator

Pro Care InnovationsLittle Rock, AR
10d$19 - $21Remote

About The Position

Are you passionate about patient care and creating a positive first experience for those navigating chronic health conditions? We’re looking for Care Coordinators (CTC) to join our growing team and play a key role in supporting the onboarding of patients into our Chronic Care Management (CCM) program. About the Role As a CTC, you’ll be responsible for educating patients on CCM services, obtaining consent, creating the first care plan, and ensuring a smooth relationship with your patients as you help then navigate through CCM. This is an excellent opportunity for someone who thrives in a collaborative, patient-centered environment and enjoys a mix of communication and administrative responsibilities.

Requirements

  • Strong communication skills with a patient-first approach.
  • Detail-oriented with excellent documentation and follow-up habits.
  • Ability to work independently while contributing to a collaborative team.
  • Experience in healthcare, care coordination, or customer service preferred.

Responsibilities

  • Conduct initial outreach calls to introduce the CCM program and obtain patient consent.
  • Develop and document the first care plan in alignment with CCM requirements.
  • Complete the initial CCM report.
  • Ensure all documentation is accurate, timely, and compliant with regulatory standards.
  • Develop medical relationships with Patients
  • Address any questions or concerns patients may have during the onboarding process.
  • Support various administrative tasks related to enrollment and care coordination.

Benefits

  • Eligibility for Benefits: Begins on the 1st of the month following 60 days of employment.
  • Health Insurance: 60% premium paid for employee coverage; family plans available at competitive rates.
  • Dental & Vision Insurance: Offered through our group plan.
  • Paid Time Off (PTO): Accrues up to 40 hours per year; accrual begins on day one, available after 90 days.
  • Unpaid Time Off: 40 hours per year, available after an initial training period.
  • Paid Holidays: Six (6) paid holidays per year after 90 days: New Year’s Day, Memorial Day, Independence Day, Thanksgiving, Christmas Eve, and Christmas Day.
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