LPN/Care Concierge

Lange Recruiting • Mechanicsville, VA

3d • Onsite

About The Position

At Home Harmony is seeking a highly organized, dependable, and personable Care Concierge LPN to join our growing home-based medical and pharmacy practice serving aging adults. This role is based in a small clinic within an upscale senior living community in Mechanicsville, VA . The Care Concierge LPN plays a vital role in supporting patient care, managing clinic operations, and delivering exceptional customer service. This position requires a collaborative team player who can multitask effectively, work independently, and approach all responsibilities with professionalism, compassion, and respect for elderly patients.

Requirements

• Licensed Practical Nurse (LPN) required
• Strong computer proficiency with EMR systems
• Excellent verbal and written communication skills
• Outgoing, friendly, and patient-centered approach
• Professional demeanor with strong interpersonal skills
• Highly organized with exceptional attention to detail
• Proactive, self-motivated work ethic
• Ability to adapt and remain flexible to evolving clinical, facility, and organizational needs

Nice To Haves

• Family medicine and/or geriatric experience preferred
• Athena EMR experience preferred

Responsibilities

• Facilitate efficient patient flow with patience, respect, and attentiveness to the needs of elderly patients
• Triage and room patients
• Measure, document, and record patient vital signs in the EMR
• Perform phlebotomy and process in-house laboratory specimens
• Follow established procedures for ordering, processing, and tracking laboratory specimens and diagnostic tests
• Prepare, clean, and stock examination rooms
• Return patient phone calls and provide consistent, timely communication regarding clinical questions
• Coordinate medication delivery and administer injections as appropriate
• Obtain prior authorizations and referrals for medications, treatments, and procedures
• Adhere to all clinical, safety, and performance standards and protocols
• Provide care with compassion, empathy, and cultural competency
• Maintain positive, professional relationships with At Home Harmony staff
• Attend training sessions and clinical team meetings as requested
• Serve as an ambassador for At Home Harmony by maintaining a professional demeanor at all times
• Provide case management services under Medicare programs including Chronic Care Management (CCM) and Remote Patient Monitoring (RPM)
• Support primarily Senior Living Community patients, with potential to assist patients throughout the Greater Richmond community
• Perform care management activities including phone-based patient engagement, EMR documentation, and use of additional clinical systems
• Periodically travel to senior living communities or patient service locations, including time spent riding in a vehicle
• Develop comprehensive, individualized care plans for enrolled patients
• Assist patients through transitions of care, including hospital discharges, rehabilitation admissions/discharges, follow-up appointment scheduling, home health coordination, and other patient-specific needs
• Conduct in-person assessments as needed to initiate and set up RPM devices

Benefits

• Paid Time Off (PTO)
• Paid holidays
• Health insurance
• Health Savings Account (HSA)
• 401(k) plan with up to 3.5% employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed