Loyalty Program Coordinator

Turning Stone Enterprises-posted 3 months ago
$18 - $20/Yr
Entry Level
Verona, NY
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Loyalty Program Coordinator plays a critical role in supporting Player Development initiatives by ensuring the successful execution and communication of loyalty program promotions and events. This position serves as a liaison between departments, assists with reporting and analysis, and provides operational support to ensure a seamless guest experience through the Call Center.

  • Collaborates effectively with all internal departments, including Marketing, Creative, and Events, to ensure alignment and communication regarding loyalty program initiatives.
  • Sets up and maintains all events on VIP Offers program, ensuring accuracy and timely updates.
  • Serves as a key point of contact for internal teams regarding loyalty program logistics, promotions, and events—working closely with the Call Center Manager to educate stakeholders, distribute promotional materials, and troubleshoot issues.
  • Monitors Player Development events by analyzing event attendance, no-shows, confirmations, and overall participation trends to identify patterns, improve guest outreach strategies, and support future event planning.
  • Generates and distributes comprehensive reports related to loyalty program participation, compliance, and performance.
  • A High School Diploma or equivalent required.
  • Strong communication and organizational skills required.
  • Proficient in Microsoft Office applications.
  • Experience in other Point of Sales or Database management systems preferred.
  • Familiarity with casino loyalty programs, booking systems, and CRM platforms preferred.
  • Aptitude for report building to include analyzing, organizing and presenting data.
  • Ability to stand/walk for long periods of time and lift up to 10 pounds.
  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Dealer School Finance Scholarship Program
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Program Coordinator Resume Examples
•
Program Coordinator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service