Loyalty Operations Specialist, Technology
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About The Position
In this critical regional role, we'll be looking to you to develop strategic recommendations and implement initiatives to improve the process, platform availability, and competitive position of Western Union. You will work closely with the Consumer Money Transfer Retail and Digital Go To Market (GTM) teams and collaborate with technology partners to design and deploy loyalty programs to drive revenue and customer acquisition. Participates in the interaction with business teams to understand, detail out and scope out various customer strategy related initiatives / business challenges. Using various analytic tools (including but not restricted to SQL) you'll derive meaningful and actionable data. You'll help interpret this data to drive insights and support decision making by the business. You will be responsible for the design and implementation of systems and methods to measure the efficacy of loyalty programs active.
