Walser Nissan Burnsville Loyalty Manager

Walser Automotive Group • Burnsville, MN

55d • $90,000

About The Position

Join a family-owned automotive leader with 70+ years of passion for cars and people. As a Customer Loyalty Manager, you’ll drive vehicle sales by connecting with prior and current customers, leveraging CRM tools, and delivering an exceptional buying experience — all while growing in a supportive, inclusive culture: The Walser Way.

Requirements

• Bachelor’s degree preferred but not required
• Experience in automotive sales or business development preferred
• Strong phone, computer (Word, Excel, Outlook), and CRM skills
• Excellent math, organizational, and multitasking abilities
• Self-motivated with a customer service mindset
• Valid driver’s license and clean driving record

Nice To Haves

• Experience in automotive sales or business development preferred
• Bachelor’s degree preferred but not required

Responsibilities

• Collaborate with the service team to review and analyze incoming appointments
• Initiate sales with prior and current customers through outbound calls
• Calculate lease returns and buyouts using current OEM programs
• Schedule appointments and track sales activity using DealerSocket
• Estimate trade values and monthly payments for prospective buyers
• Educate customers on financial products and financing options
• Maintain and update AutoAlert presets and produce regular sales reports
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Benefits

• Career Growth
• Skill Development
• Team-First Environment
• Industry Exposure

What This Job Offers

• Job Type: Full-time
• Career Level: Manager