Lowband Software Support Engineer (Onsite)

RTX-posted 7 days ago

Full-time • Mid Level

Onsite

5,001-10,000 employees

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Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Collins Aerospace is seeking an onsite Sensor Resource Manager Expert to join our team at Langley AFB, VA in support of the US Air Force Distributed Common Ground System (DCGS) Signals Intelligence Field Support (DSFS). US AF DCGS DSFS collects, processes, and analyses intelligence information from airborne, ground, and other systems.

Manages multiple airborne sensors’ processes simultaneously to operate and interface with multiple airborne sensors, sites, networks, and systems
Provides updates to sensor resources management processes
Provides management and ground support of multiple airborne SIGINT sensors and networks
Provides sensor troubleshooting support and recommend updates to CICS, GCP (CETS,MSCS, RIM, SEAM, and SDE) SW and networks
Provides technical and engineering sensors and networks support
Responds to Incident tickets
Monitors the network connections between the SIGINT sensors and ground equipment
Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT systems and networks associated with ground components
Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT sensors associated with End-to-End Sensor paths
Subject Matter Expert (SME) that provides SIGINT and networks sustainment support during system upgrades
Provides SIGINT process and network improvements/recommendations
Manages data encryption changes and implementation
Supports post upgrade SW/HW efforts in accordance with (IAW) tech data, Tactics, Techniques and Procedures (TTPs), and Operating Instructions (OIs). Provides OJT to AFP and identifies SIGINT and networks sustainment support improvements that reduce logistics footprint
Ensures SIGINT and networks system readiness, system/mission configuration relative to the sensor or communication link
Performs SIGINT and networks pre-mission tasks (system reboots, ground rings, etc.)
Completes SIGINT and networks data input for mission template
Provides real-time SIGINT and networks assistance to pilot, maintainers, operators and users
Documents issues with SIGINT End-to-End process/systems
Monitors SIGINT sensor and networks; takes appropriate action to restore sensor and networks capabilities using Government provided tools to perform process resets, power cycles, etc.)
Monitors all SIGINT related networks paths; takes appropriate action to restore communication
Monitors all SIGINT related DCGS systems; takes appropriate action to restore systems/processes
Evaluates SIGINT sensor/ground and networks anomalies such as maintenance actions and Incident tickets
Submits SIGINT and networks Incident tickets and performs SW maintenance actions as required
Completes SIGINT End-to-End mission debriefs and ensures appropriate maintenance personnel are aware of issues

10 years of DCGS experience.
10 years of Information System Security Management experience.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.)
Active and transferable U.S. government issued TS/SCI security clearance is required prior to start date U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Current DoD 8570.1 IASAE Level I certification (e.g., CASP+ CE, CISSP, etc.).

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.
Eligible for relocation.
And more!

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Lowband Software Support Engineer (Onsite)

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