Low Voltage Service Technician

TRL Systems Talent Management Team • San Diego, CA

1d

About The Position

As the Low Voltage Service Technician II, you will be responsible for the service, maintenance, and repair of low voltage systems which include fire, security, and nurse call systems, in commercial facilities and secure environments. Previous experience is required. Your day-to-day tasks will include: Responding to service calls for a variety of healthcare and security systems, including: medical alert systems (e.g., nurse call), fire alarm systems, access control systems, video surveillance systems ( CCTV), and intrusion detection systems Diagnosing and troubleshooting malfunctions in these systems to ensure proper functionality. Repairing or replacing faulty equipment and components. Providing technical support and training to healthcare staff and security personnel on system operation. Maintaining detailed service records and documentation. Collaborating with internal teams and vendors to ensure seamless system operation.

Requirements

• 5 years technical support of security, nurse call, and fire life safety systems (i.e. EST3, Lenel, and Ascom systems).
• High School Diploma (or equivalent)
• Valid California Driver License and proof of auto insurance.
• Must be able to work weekends, nights, split shifts, and rotating shifts (if needed).
• Must be able to get required vaccinations/immunizations needed to work in hospitals or medical facilities with patient contact.
• Ability to drive for 2+ hours in a work shift/day, daily
• Ability to walk, bend, stoop, hear, and speak, daily
• Ability to work in indoor and outdoor environments, under all temperature variations
• Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
• Move/Transport items weighing 20 pounds, occasionally
• Position self to work in confined spaces, occasionally
• Pushing/Pulling using upper extremities, daily
• Stand or Sit for long periods (4+ hours), daily
• May operate company vehicle occasionally
• Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or hospitals with patient contact.

Responsibilities

• Responding to service calls for a variety of healthcare and security systems, including: medical alert systems (e.g., nurse call), fire alarm systems, access control systems, video surveillance systems ( CCTV), and intrusion detection systems
• Diagnosing and troubleshooting malfunctions in these systems to ensure proper functionality.
• Repairing or replacing faulty equipment and components.
• Providing technical support and training to healthcare staff and security personnel on system operation.
• Maintaining detailed service records and documentation.
• Collaborating with internal teams and vendors to ensure seamless system operation.

Benefits

• Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
• Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
• Company Sponsored Events: Family-friendly events with food, games and prizes
• Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
• Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees