Low Voltage Field Service Technician

TRL Systems Talent Management Team•San Diego, CA

12d

About The Position

For decades, TRL Systems has been a trusted leader in fire life safety, security, and low-voltage system integration across Southern California. We specialize in designing, installing, and servicing advanced safety and communication systems for industries including healthcare, education, government, transportation, hospitality, industrial, and commercial facilities. We are seeking an experienced Low Voltage Field Service Technician to join our team. In this role, you will be responsible for the service, maintenance, troubleshooting, and repair of fire alarm, nurse call, access control, and security systems in commercial and high-security environments. The ideal candidate has strong technical expertise, excellent troubleshooting skills, and experience working with life safety and electronic security systems.

Requirements

5 years technical support of security, nurse call, and fire life safety systems (i.e. EST3, Lenel, and Ascom systems).
High School Diploma (or equivalent)
Valid California Driver License and proof of auto insurance.
Must be able to work weekends, nights, split shifts, and rotating shifts (if needed).
Must be able to get required vaccinations/immunizations needed to work in hospitals or medical facilities with patient contact.
Ability to drive for 2+ hours in a work shift/day, daily
Ability to walk, bend, stoop, hear, and speak, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Move/Transport items weighing 20 pounds, occasionally
Position self to work in confined spaces, occasionally
Pushing/Pulling using upper extremities, daily
Stand or Sit for long periods (4+ hours), daily
May operate company vehicle occasionally
Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or hospitals with patient contact.

Nice To Haves

Proven experience servicing low voltage systems such as fire alarm, nurse call, access control, CCTV, and security systems
Experience working in healthcare facilities, hospitals, or commercial buildings preferred
Strong troubleshooting and diagnostic skills
Knowledge of life safety codes and electronic security systems

Responsibilities

Respond to service calls and preventative maintenance requests for low voltage systems in healthcare and commercial facilities
Diagnose and troubleshoot issues with fire alarm systems, nurse call systems, access control systems, CCTV/video surveillance, and intrusion detection systems
Perform system repairs, component replacement, and equipment upgrades to ensure proper functionality and compliance
Conduct testing and inspections of life safety and security systems according to industry standards
Provide technical guidance and user training to healthcare staff, facility managers, and security personnel on system operation
Maintain accurate service documentation, reports, and system records
Collaborate with project teams, operations staff, and vendors to ensure seamless system performance and customer satisfaction
Ensure work complies with NFPA codes, safety standards, and company procedures

Benefits

Medical insurance
dental insurance
life insurance
401k plan
paid holidays
Paid Time Off
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
Company Sponsored Events: Family-friendly events with food, games and prizes
Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential