Low Voltage Cabling Department Manager

IES Communications-posted 4 months ago
Full-time • Manager
Richmond, VA
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The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

  • Recruit, hire, train, manage, supervise, promote, discipline and discharge department staff.
  • Effectively manage all human resource issues per Company policies and procedures.
  • Complete recommendations for employees’ performance ratings, promotions and pay changes.
  • Provide guidance and mentoring to meet all department goals and objectives.
  • Manage the workload distribution of department staff.
  • Plan for, manage, monitor and maintain project profitability to achieve Company goals.
  • Manage scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM.
  • Participate in and/or facilitate the bid process.
  • Manage all related quality and safety issues on customer work.
  • Act as the Company liaison for interface with customer representative(s).
  • Create, develop and implement account process improvement(s).
  • Other responsibilities as assigned.
  • Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
  • Must have experience in customer interface, such as liaison between the customer and the Company.
  • Must possess a minimum of seven (7) years supervisory or managerial experience.
  • Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
  • Must be proficient with Microsoft Office (Word, Excel and MS Project).
  • Must meet Company minimum driving standards.
  • Must be able to manage multiple tasks/projects simultaneously.
  • Must be able to supervise multiple direct reports – exempt and non-exempt.
  • Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.
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