Love Encore Specialist - Subaru of Olathe

Subaru of Olathe • Olathe, KS

2d • $18 - $21

About The Position

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be! At Baxter, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you! We value individuals who: Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER! Your Purpose as a Love Encore Specialist:

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Customer service experience preferred
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Responsibilities

• Greets and creates a delightful professional and courteous experience for all guests by phone, e-mail, or face-face interactions
• Maintains professionalism and delivers excellent customer service to each guest
• Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle
• Program personalized settings prior to the guest delivery as needed
• Communicates with guests after the purchase and sets expectations for length of delivery with each customer
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer
• Maintains consistent communication with guests post-delivery to ensure their satisfaction

Benefits

• Competitive Pay: $18-$21
• Flexible Work Schedule: Full-Time
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees