Lounge Server

Sheraton Hotels & Resorts • Park City, UT

397d

About The Position

The Lounge Server is responsible for providing exceptional service of food and beverages to guests in a friendly and professional manner. This role involves taking orders, delivering food and drinks, and ensuring a high level of guest satisfaction while adhering to health and safety standards.

Requirements

• Knowledge of State, Federal, and Corporate liquor regulations regarding service to minors and intoxicated guests.
• Current Food Handler Card or in the process of certification.
• Valid TABC license.
• Basic knowledge of food and beverage preparations and service standards.
• Understanding of appropriate table settings and service ware.
• Basic English language skills for customer inquiries and instructions.
• Ability to comprehend and apply written product labeling instructions.
• Ability to remember and promote menu items.
• Ability to operate beverage equipment, such as coffee makers.

Responsibilities

• Greet guests in a friendly and courteous manner and explain specials and promotions.
• Check station for proper set-up and cleanliness before, during, and after shifts.
• Record order details from guests and confirm accuracy by repeating the order.
• Input orders into the Point of Sale system to inform the kitchen.
• Retrieve and deliver orders from the kitchen, ensuring accuracy and providing condiments.
• Replenish beverages and check on guest satisfaction.
• Market and serve dessert items or specialty coffees upon request.
• Assist in clearing and resettling tables as needed.
• Perform assigned side work, including replenishing condiments and restocking supplies.
• Conduct general cleaning tasks to adhere to health standards.
• Present checks to guests promptly and adhere to company policies and procedures.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: No Education Listed