Lounge Server - Luxor

MGM Resorts • Las Vegas, NV

80d • $14

About The Position

The primary responsibility of the Lounge Server at Luxor is to deliver exceptional guest service by efficiently expediting drink orders and providing attentive beverage and bussing support. All tasks are performed in alignment with departmental standards and company policies to ensure a seamless and memorable guest experience.

Requirements

• Work varied shifts, to include weekends and holidays

Responsibilities

• Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Knowledge of liquor brands, beers and non-alcoholic selections available on the casino floor
• Knowledge of designated glassware and garnishes for each drink
• Communicate order into system through Bartender; ensure transmission is verified
• Knowledge of Hotel services and features as well as local attractions and activities to respond to guest inquiries
• Resolve guest complaints within scope of authority; otherwise refers the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Successful completion of Restaurant Training Program and testing is required

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees