Lounge Server - Grand Canyon South Rim

Xanterra • Grand Canyon Village, AZ

267d • $14

About The Position

We're excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers. Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We're hiring Cocktail Servers to Live. Work. Explore. this season!

Requirements

• Previous cocktail, food & beverage server or dining room experience.
• Ability to professionally and graciously enforce TIPS program and other related liquor laws to guests.
• Ability to learn liquor brands, beer, wines, and recipes.
• Good verbal communication skills to professionally interact with a broad cross-section of guests.
• Ability to pass TIPS training program.
• Must be able to pass ServSafe training.
• Ability to accurately handle sales and effectively use the Aloha POS.
• Ability to stand for long periods of time during shift.
• A personal working bank of $50-$75 Dollars is required.
• Must be available for evening shifts, weekends, and holidays.

Responsibilities

• Ensure the guests are courteously greeted, orders placed properly and expediently served.
• Inform guests of any beverage specials, and constantly up-selling beverage orders.
• Request proper identification of guests who appear to be under the age of thirty.
• Enforce Xanterra South Rim, National Park Service, Arizona State and any other applicable liquor laws regarding the serving of alcoholic beverages.
• Strictly adhere to TIPS (Training for Intervention ProcedureS) program at all times in the serving of alcoholic beverages.
• Bring any TIPS related issues with guests to the immediate attention of the bartender working lead or Unit Service Manager.
• Proper and efficient use of the Aloha POS system in ordering beverages and keeping voids and mis-orders to an absolute minimum.
• Describe drink recipes when requested by the guests.
• Clear and bus tables as guests leave, maintaining sanitation and cleanliness levels of the seating area.
• Attend all company-sponsored liquor training classes.
• Manage own bank for beverage sales including credit cards, cash and room charges.
• Complete opening and closing shift side duties.
• Assist bartender in garnishing drinks as necessary.
• Place and serve food orders from bar menu.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs
• Free Grand Canyon National Park pass
• Rec Center - Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation