Lounge/Cocktail Server

DRIFTWOOD HOSPITALITY MANAGEMENT•Louisville, KY

17h•Onsite

About The Position

Cocktail Server – Rooftop Bar / Lounge Position Summary The Cocktail Server provides exceptional beverage and light fare service to guests in the rooftop bar and lounge, delivering a luxury hospitality experience consistent with the hotel’s brand standards. The role requires strong knowledge of premium spirits, craft cocktails, and refined guest service etiquette.

Requirements

1–2+ years cocktail serving or upscale bar/lounge experience
Exceptional guest service and communication
Knowledge of cocktails, spirits, and wine
Ability to multitask in a fast-paced environment
Professional appearance and grooming standards
Strong sales and upselling ability
Ability to stand and walk for extended periods
Carry trays and lift up to 20–40 lbs
Work evenings, weekends, and holidays

Nice To Haves

Luxury hotel or high-volume cocktail environment preferred

Responsibilities

Greet guests warmly and escort or seat them when appropriate
Present cocktail menus and describe signature drinks, wine, champagne, and specialty offerings
Take beverage and light food orders accurately and efficiently
Deliver drinks and food promptly while maintaining elegant service presentation
Anticipate guest needs and provide attentive, personalized service throughout their visit
Maintain strong knowledge of: Premium spirits Craft cocktails Champagne and wine Bottle service options
Make recommendations based on guest preferences and upsell premium selections
Maintain cleanliness and organization of tables and lounge seating
Monitor guest satisfaction and respond quickly to requests
Reset tables and maintain the appearance of the rooftop lounge environment
Enter orders and process payments through POS systems
Handle guest checks and payment transactions accurately
Perform opening and closing side work such as: Restocking service stations Polishing glassware Preparing garnishes Cleaning service areas
Work closely with bartenders, barbacks, and managers
Attend pre-shift meetings for menu updates and service notes
Follow all responsible alcohol service laws and hotel policies