Lot Porter

DARCARS Automotive Group • Rockville, MD

9d

About The Position

DARCARS Automotive Group is now seeking a Porter/Detailer! As the Porter/Detailer you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department. In this role, you'll: Conducts business in a professional and ethical manner Greet every customer with a smile Direct customers to their desired destinations when parking or retrieving their vehicles Assist with service write-up and tagging of customer vehicles Assist with efficient vehicle flow within the dealership as service tickets are generated Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit Provide shuttle service to customers, when requested Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers Mains cleanliness of service area, keeping floor clean and dry, as necessary Responsible for garbage removal Cleans driveway and walkways, removing debris, ice, and snow, as necessary Complies with DARCARS policies and procedures Assist in dealer exchanges Other duties as assigned

Requirements

• Strong communication skills with both customers and DARCARS employees
• Demonstrated commitment to customer service
• Requires a High School diploma or equivalent (GED)
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Ability to lift a minimum of 30 lbs
• Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
• Ability to work outdoors and on your feet for extended periods of time in various weather conditions
• Must be a minimum of eighteen years of age
• Must have a valid driver's license and safe driving record
• Must be able to pass pre-employment screening (background)

Nice To Haves

• Ability to operate manual transmission is highly preferred

Responsibilities

• Conducts business in a professional and ethical manner
• Greet every customer with a smile
• Direct customers to their desired destinations when parking or retrieving their vehicles
• Assist with service write-up and tagging of customer vehicles
• Assist with efficient vehicle flow within the dealership as service tickets are generated
• Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
• Provide shuttle service to customers, when requested
• Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
• Maintains cleanliness of service area, keeping floor clean and dry, as necessary
• Responsible for garbage removal
• Cleans driveway and walkways, removing debris, ice, and snow, as necessary
• Complies with DARCARS policies and procedures
• Assist in dealer exchanges
• Other duties as assigned

Benefits

• Insurance: medical, vision, dental
• Short-term and long-term disability plans
• Life Insurance
• 401(k)
• PTO and Paid Holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Internal career advancement opportunities
• Opportunities to join our community service initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees