Lot Operations Staff-Full-Time/Part-Time

AAAG-Illinois LLC•Morton, IL

16d

About The Position

America’s Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across 20 states as well as on digital platforms. The Company’s daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. This position will perform work outside and in all types of weather. We are seeking an individual that has outstanding customer service skills and is hands-on. This position will catalog cars, assist customers and coordinate sale day drivers.

Requirements

Medical
Dental
Vision
FSA
401K with matching
Short Term Disability
Long Term Disability
Life Insurance
Accidental Death and Dismemberment
Accident Insurance
Critical Illness
Hospital Indemnity
Employee Assistance (EAP)
Paid Holidays
Paid time off
Education: High School Diploma or equivalent
Experience: Previous data entry skills required, customer service, previous experience in a fast-paced
Environment Skills: Should be highly organized, self-motivated, and self-disciplined.
Highly customer service orientated, computer proficient. Must be able to read, write and speak English fluently.
Must be able to operate a stick shift and jump start a car
Must be at least 21 years of age
Environment: Will be working in an office setting as well as outside. Will be exposed to all outside elements. Will walk long distances and sit at a desk for prolonged periods of time.

Responsibilities

Always provide efficient and courteous service to all customers.
Always exhibit ‘hands on’ and direct approach with customers.
Assist customers with questions and/or concerns.
Ensure vehicle is delivered to dealer as desired.
Work independently and as a team player.
Timely communication of issues deemed detrimental to the success of operations to Management.
Performs other duties, as necessary.
Ability to adapt to and work effectively within a constantly changing environment.
Solid computer skills, including ability to use Internet and MS office.
Excellent customer service and problem-solving skills required.
Must be organized and able to prioritize.