Lot Auditor - Virginia Beach, VA

Parking Management Company • Virginia Beach, VA

262d • $9 - $17

About The Position

The Parking Lot Attendant plays a vital role in ensuring smooth and efficient parking experience for guests. This position involves directing vehicles, assisting customers, monitoring parking lot activity, and maintaining a safe, organized, and welcoming environment. The ideal candidate is customer-focused, attentive to detail, and capable of working outdoors in various conditions. The primary objective is to provide exceptional customer service while maintaining a safe and orderly parking environment. The Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.

Requirements

• High school diploma or general education degree (GED).
• Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
• A valid driver's license and reliable transportation are required for this role.
• Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to perform essential duties satisfactorily.

Responsibilities

• Issue parking tickets to guests and accurately process payments, maintaining responsibility for money collection and related paperwork.
• Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations.
• Label key numbers for valet-parked vehicles, record vehicle descriptions, and maintain an organized inventory of parked cars.
• Conduct regular inspections, issue notices for unauthorized vehicles, ensure all parked vehicles are properly secured, and report any safety concerns to management.
• Monitor parking areas for unsafe or suspicious activity and report concerns promptly to supervisors or management.
• Keep the parking lot and attendant booth clean, performing basic housekeeping and janitorial tasks as needed.
• Assist guests with payment processing, provide parking information, and maintain a friendly, service-oriented approach in all guest interactions.
• Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
• Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
• Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.

Benefits

• Health Benefits - Medical, vision and dental insurance
• Supplemental Insurance - Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Belleview University
• Nationwide discounts through Perks at Work
• Military friendly employer

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED