Lot Attendant

Unlimited Recovery•Durham, NC

6h•$17•Onsite

About The Position

We are seeking a motivated and detail-oriented Lot Attendant to join our Durham team. In this hands-on role, you will be responsible for managing our vehicle inventory, processing personal property from recovered vehicles, and providing professional service to customers during redemptions and property pickups. This is a lot-focused position with no field recovery work required. The ideal candidate thrives in a fast-paced environment, takes pride in organization and accuracy, and can work independently while maintaining clear communication with the team.

Requirements

Age 23 or older
Ability to pass a background check and drug screen
High school diploma or equivalent
Valid driver's license with a clean driving record
Reliable transportation to and from work
Smartphone with a quality camera
Ability to lift up to 50 lbs regularly
Must pass a background check
Comfortable working outdoors in various weather conditions
Strong attention to detail and organizational skills
Basic computer proficiency and ability to learn new software
Comfortable using tablets, smartphones, and digital documentation systems
Professional communication skills for customer interactions
Ability to work independently and manage time effectively
Calm, professional demeanor when handling sensitive customer situations

Responsibilities

Account for all vehicles on the lot, verifying overnight recoveries and marking windshields with VIN, client, key status, and drivability
Remove and inventory personal property from vehicles, creating detailed records with photos and storing items in properly labeled bins
Process vehicles for auction by removing all personal belongings and license plates
Handle vehicle redemptions: process paperwork on tablet, collect payment, and release vehicle to customer
Manage personal property appointments: have customers sign forms, collect payment, and escort them during property retrieval
Maintain professional, courteous interactions in all customer situations
Facilitate vehicle transports by processing paperwork and providing keys to drivers
Maintain cleanliness and organization of the storage lot, property area, and office
Communicate with team members via Microsoft Teams and Outlook

Benefits

Competitive pay: Starting at $17/hour, depending on experience
Consistent daytime schedule: Monday–Friday, 8:00 AM – 4:00 PM
Comprehensive benefits package: Medical, dental, and vision insurance
Paid time off
Life insurance
Paid training and ongoing support
Modern technology tools: Tablets for digital paperwork, professional software systems
Career advancement opportunities
Referral program
Supportive, team-oriented environment