Lot Attendant (Customer Service) - Weekends

Nellis Auction Texas LLC • Houston, TX

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About The Position

About the Role:
As a Lot Attendant at Nellis Auction, you’ll be the friendly face that greets customers when they arrive to pick up their items. You’ll handle transactions, answer questions, and keep everything running smoothly—all while delivering top-notch service that keeps customers coming back.

Schedule: 6:00 am- 6:30 pm

Requirements

• High School Diploma or equivalent
• Required to meet performance standards and KPI
• 1-2 years of warehouse experience preferred
• 2 years of excellent customer service skills are preferred
• Must be able to lift up to 50lbs
• Great attention to detail and highly organized
• Self-motivated and able to work in a fast-paced environment
• High level computer skills, math skills and grammar skills
• Ability to multi-task and meet deadlines
• Bilingual is a plus!
• Standing for Long Periods: Ability to stand and be on your feet for 10+ hours a day
• Working in Extreme Weather Conditions: Must be comfortable working outdoors in various weather conditions, including extreme heat, cold, rain.
• Lifting and Carrying: Ability to lift and carry up to 50 lbs independently and assist with team lifts of items heavier than 50 lbs as needed.
• Team Lifting: Collaborating with other team members to safely move large and bulky items into customer vehicles.

Nice To Haves

• 1-2 years of warehouse experience preferred
• 2 years of excellent customer service skills are preferred
• Bilingual is a plus!

Responsibilities

• Greet and check in customers at pickup
• Process cash and credit card transactions
• Issue refunds and help schedule appointments
• Resolve customer concerns professionally and respectfully
• Assist with loading heavier items as needed
• Use warehouse equipment safely and efficiently
• Promote a positive, helpful environment for customers and team members

Benefits

• Competitive salaries with significant career growth opportunities
• Paid Time Off, Sick Pay, Holiday Pay
• Paid parental leave
• Medical, dental and vision benefits
• 401(k) with 4% match after one year of employment

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED