Lot Associate Part Time - Burlington

The Home DepotBurlington, NC
3d$19 - $20

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Requirements

  • Communicates Effectively
  • Customer Focus
  • Skills: Interpersonal skills
  • Organizational skills
  • Attention to detail
  • Minimum Education: Highschool Diploma or Equivalent
  • Minimum Years of Work Experience: 1 to 2 years Retail experience

Nice To Haves

  • NA
  • Other Requirements/Assets: NA

Responsibilities

  • Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
  • Maintain a sufficient quantity of carts near the entrance of the store.
  • When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
  • Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
  • Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
  • Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
  • Follows all Safety and Loss Prevention policies and procedures.
  • Using appropriate safety procedures with all equipment.
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