Lot Associate Part Time - Burlington

The Home Depot • Burlington, NC

3d • $19 - $20

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Requirements

• Communicates Effectively
• Customer Focus
• Skills: Interpersonal skills
• Organizational skills
• Attention to detail
• Minimum Education: Highschool Diploma or Equivalent
• Minimum Years of Work Experience: 1 to 2 years Retail experience

Nice To Haves

• NA
• Other Requirements/Assets: NA

Responsibilities

• Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
• Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
• Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
• Follows all Safety and Loss Prevention policies and procedures.
• Using appropriate safety procedures with all equipment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED