Lost and Found Dept Representative at San Diego Airport - Full-Time and Part-Time Hours Available (SANL&FNOV2025)

Hallmark Aviation Services•San Diego, CA

48d•Onsite

About The Position

Join Hallmark Aviation! We are looking for Representatives with outstanding customer service skills to join our Lost & Found Department at San Diego International Airport Full-Time & Part-Time Hours Available Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... peace of mind How would you like to take the knowledge you already have, and use it in a new and exciting career in a world class airport? Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to San Diego International Airport (SAN). What we offer. Excellent advancement opportunities Paid Training Dynamic Workplace Voluntary dental, vision, and a matching 401k plan Amazon Incentives Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment: Learn behind-the-scenes workings of an international airport. You will rotate positions throughout the Lost and Found Department Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with airport authorities, airport personnel, and airport clientele to ensure an outstating and rewarding travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?

Requirements

Eager to learn new skills
Organized and logical thinker
Make quick and rational decisions
Problem Solving
Ability to adapt quickly to unforeseen situations
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a dynamic environment
At least 18 years of age, high school graduate or G.E.D equivalent.
Eligible to work in the United States
English proficient, other languages are a plus.
Computer savvy

Responsibilities

Perform a broad range of duties and delivering a high quality standard.
Assist customers during business hours by:
Operating and Assisting at Walk up Window
Answer phones during business hours
Inputting required information into the Lost and Found system
Research and verifying validity of all information before release
Collect lost items from Terminals and various other areas of the airport grounds.
Photographed and log items
Receive, count, document, and secure items in a lockable container such as a safe.
Movement of Goods and Materials in and out of secured lockers
ORGANIZATIONAL skills
Self-driven focus on Customer and Client satisfaction
Ability to excel under pressure of meeting extreme deadlines
Able to communicate effectively, both verbally and in writing
Able to solve daily problems and make quick decisions within the operation
Learn and utilize Lost and Found Software
Must be able to work varied hours
Weekends and Holidays required
Detail oriented and well organized
Able to communicate effectively, verbally and in writing
Able to lift, push, pull and carry up to 70 lbs.
May include long periods of standing and walking